Photo & Description Policy

Effective as of March 1, 2020

Please read this policy thoroughly before making a purchase, as it forms part of your agreement to buy from our site.

1. Item Description

We strive to provide accurate and complete descriptions of each product offered at iPawniShop. All product specifications, measurements, materials, condition notes, and other descriptive details are intended to reflect the actual item you will receive.

2. Imagery and Colour Variations

The digital images we display are intended to provide the most accurate colour representation possible. However, due to differences in computer monitors, mobile devices, screen settings and lighting, we cannot guarantee that your screen will exactly match the actual item’s colour, texture or appearance.

3. Actual Item Photography

Unless explicitly noted otherwise, the photos shown represent the actual item being offered for sale.

4. AI-Generated / Rendered Imagery

In some cases, we may use imagery that has been created or enhanced using artificial intelligence (AI) tools or digital rendering techniques. These images are based on real-product specifications, design, and dimensions, but are intended for illustrative purposes only—such as showcasing the product in different angles, lighting conditions or environments.

They are not photographs of the exact item you receive and may differ slightly in appearance, setting or background.

The real product still matches the described specifications, condition and material details.

By purchasing, you acknowledge that you understand certain images are illustrative and not literal photographs of the exact item.

5. Questions & Requests

If you have any questions about the item’s condition, want additional photos of the actual item, or need clarification of any detail, please contact us before purchase. We’re more than happy to assist.

6. Your Agreement

By purchasing any item from us, you confirm that you have reviewed the description (and any labelled “illustrative rendering” images), understand the difference between actual item photographs and AI-based images, and agree to accept the item based on the information provided.